Tomorrow, 31st August 2021, well-known local vets Rosemullion Veterinary Practice will open the doors to their new state-of-the-art hospital located at Tregoniggie Industrial Estate, Falmouth.

The new hospital is easily accessible from Bickland Water Road and offers current and new pet owners an exciting range of services and facilities in a very modern environment, whilst maintaining a warm and welcoming atmosphere.

Designed to give clients a totally new experience when visiting the vets, the "wow factor" is the contemporary and spacious reception and waiting area.

The concept of the open-plan design is to enable the team to bond with their clients and pets from the moment they enter the building.

Removing the traditional reception desk changes the 'rules' but the team passionately believes in customer focus and removing barriers between them and the clients and pets who need their care.

"We outgrew our premises in Melvill Road making it difficult to give our clients the level of service we wanted to," said Susan Hawkins, Practice Director.

Susan continued:

"The new hospital building has all the space we need in a central location with plenty of parking and complements the services already offered by our branches in Penryn and Helston.

"We now have seven consulting rooms, three operating theatres, separate cat and dog waiting areas, and separate dog, cat, and exotic animal wards to minimise stress for our patients, as well as a wide range of the latest veterinary equipment including a CT scanner and a visiting MRI scanner.

"We have a growing team of experienced vets alongside our referrals team of Advanced Practitioners, all assisted by our nursing and support teams. We welcome all species, dogs, cats, rabbits, and exotics (including birds, other small mammals, tortoises, and other reptiles).

"The new site gives us the space and equipment we need to expand our referral services for our clients," continues Helena Wilkes, Surgeon, and Clinical Director.

"Our aim is to expand our areas of expertise so that we can offer a higher level of veterinary care to our patients to reduce the need to travel outside of the county for complex cases. Our referral services include Ophthalmology, Orthopaedics, and Soft Tissue Surgery, Cardiology, Advanced Imaging, and Exotics."

The new hospital continues to operate a 24-hour emergency service on-site which, later in September, will be run by MiNightVet Falmouth - a dedicated emergency out of hours provider with a team of full-time

night staff who will be alert, awake, and effective even at unsociable hours.

Their qualified vets and nurses have a special interest, experience, and training in all aspects of urgent critical care.

"By providing our own on-site inpatient and emergency service, our clients' pets benefit from continuity of care and are treated in a familiar place 24 hours a day, 365 days of the year. This service will be led by Siobhan Mcinerney, a long-standing Rosemullion vet who many of our clients will know well", concluded Susan.

Located in a very popular holiday location, the hospital also welcomes holidaymakers' pets for treatment during normal opening hours and out of hours.

Click here to see more from Rosemullion Veterinary Practice.

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