Falmouth revealed as one of the region's busiest train routes

By Joseph Macey

16th Sep 2021 | Local News

Suburban branch lines are proving to be the most in-demand, with passenger numbers increasing by 50% compared to two weeks ago.

The data comes as train operators predict an increase in passenger numbers with expected good weather due this week.

The top five routes include:

  • Paignton to Exmouth
  • Cornish mainline, Plymouth to Penzance
  • Bristol to Taunton
  • Falmouth branch line, Falmouth Docks to Truro
  • North Downs Line

GWR Interim Managing Director Matthew Golton said:

"We are doing everything we can to carry as many people, safely, as we can.

"But please do help us by planning ahead, travelling, where possible, at quieter times, and wear a face-covering to keep yourself and our staff safe.

"It is also important to remember that not everyone is able to wear a face-covering for health or other reasons, and those reasons aren't always visible, so please be considerate to others travelling."

GWR is asking customers to do all they can to follow social distancing guidance and acknowledges that this is difficult on public transport.

The train operator is asking:

  • Wear a face covering
  • Plan ahead – check train times in advance
  • Avoid peak travel times
  • Buy tickets online, on Smart card or download to a mobile device

To minimise risks customers are also asked to wash their hands prior to and after their journey, and hand-sanitiser has been made available at GWR's main stations. To help those who do need to travel avoid contact, food and drink will not be sold on board.

The company says it is doing everything it can to help those who do need to travel to keep to social distancing guidance but warns that it will not be possible at all points of the journey.

GWR has also introduced a 'counted seat' system for reservable services, where they restrict the number of reservations available on specific trains. Customers are not provided with a specific seat number to avoid people looking for their seat once onboard.


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