Action Fraud is the UK's national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded, or experienced cybercrime in England, Wales, and Northern Ireland, It collects reports about fraud on behalf of the police.

The government and law enforcement have been working together to raise awareness about fraud and encourage the public to be vigilant about sharing their financial and personal information, as criminals seek to capitalise on the cost of living crisis.

Here is some key advice from Action Fraud:

Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge: Could it be fake? It's ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect: Contact your bank immediately if you think you've fallen for a scam and report it to Action Fraud*.

Report: Suspicious emails can be reported by forwarding them to: [email protected]. You can also report suspicious text messages by forwarding them to 7726 (it's free of charge). Your reports help us to remove the emails and websites used to perpetrate fraud and cyber crime.

In the report from Action Fraud, they also highlighted some of the most common scams circulating right now with advice on how to spot, report, and avoid falling victim.

Energy Bill Rebates

Between September 1, 2022, and November 13, 2022, Action Fraud received over 350 reports relating to fake text messages and emails purporting to be from the UK Government. The messages state that the recipient is "owed" or "eligible" for an energy bill discount as part of the Energy Bill Support Scheme.

Cost of Living Payments

Since its announcement in May, fraudsters have been seeking to capitalise on coverage related to the government's cost of living scheme, which offers £650 to millions of low-income households.

Fuel vouchers, phone bill discounts, and supermarket offers

There has been a rise in consumers being targeted by phishing emails pretending to be from utility companies claiming to provide savings on energy bills, as well as offering fuel vouchers, phone bill discounts, and supermarket offers. These emails are becoming increasingly sophisticated and are designed to harvest personal and financial information.

For the full report, more information or any help visit Criminals are using the cost of living crisis to scam the public – don't become a victim | Action Fraud